Order Cancellation and Modification Policy
If you need to cancel or modify your order, you may do so within 24 hours of placing it. Please email us at support@orscalina.us to request a modification or cancellation.
If you cancel the order, a fee of 2.9% + $0.30 of the order value will be applied as this is a payment gateway fee; we do not retain this fee.
For any additional questions, please contact our support team at support@orscalina.us. Please include your order number and a detailed description of your request to ensure quick and efficient assistance.
IMPORTANT: Please remember that we produce items on demand, so we do not stock products. Once an item has begun printing, it cannot be reused for other purposes.
We understand that sometimes the received order may not meet your expectations, and we will support you as much as possible in such cases.
You can cancel or modify your order for free within 24 hours for any reason. After this timeframe, we may not be able to process free cancellations or modifications. Once an order has shipped, it cannot be changed or canceled.